Terms and Conditions

Effective Date: May 20, 2025

This document outlines the Terms and Conditions (“Terms”) that govern your use of the SymPedia mobile application,
website, and related services operated by VerifyMD Inc. (“we,” “us,” or “our”).
By accessing or using any part of the Services, you agree to be bound by these Terms.

Table of Contents

1. Our Services
2. Intellectual Property Rights
3. User Representations
4. User Registration
5. Purchases and Payment
6. Cancellation
7. Software
8. Prohibited Activities
9. User Submissions and Contributions
10. Contribution License
11. Guidelines for Reviews
12. Mobile Application License
13. Social Media
14. Third-Party Websites and Content
15. Advertisers
16. Services Management
17. Privacy Policy
18. Copyright Infringement
19. Termination
20. Modifications and Interruptions
21. Governing Law
22. Dispute Resolution
23. Corrections
24. Disclaimer
25. Limitations of Liability
26. Indemnification
27. User Data
28. Electronic Communications
29. California Residents
30. Miscellaneous
31. Contact Us

1. Our Services

SymPedia provides access to adverse event and product safety data across medical categories.
The Services are intended for informational use only and may not comply with health-industry regulations such as HIPAA or FISMA.
Users outside the U.S. are responsible for compliance with their local laws.

2. Intellectual Property Rights

All content, design elements, source code, software, databases, visual design, text, graphics, and other elements available through the Services (“Content”) are the property of VerifyMD Org (doing business as SymPedia) or its licensors…

3. User Representations

By using the Services, you affirm that:

• Your registration information is accurate and complete.
• You have the legal right to enter this agreement.
• You are at least 18 years old.
• You will not use automation or bots to access the Services.
• Your usage complies with applicable laws.

4. User Registration

You may be required to create an account. You are responsible for maintaining the confidentiality of your login credentials and for all activities under your account. We reserve the right to reclaim usernames that are misleading, obscene, or otherwise objectionable.

5. Purchases and Payment

We accept common forms of payment such as Visa, Mastercard, American Express, and Discover…

6. Cancellation

You may cancel your subscription at any time through your account settings. All payments are non-refundable. Access will continue until the end of the current billing cycle.

7. Software

Any software provided as part of the Services is licensed, not sold, to you…

8. Prohibited Activities

You agree not to engage in harmful behavior including but not limited to:

• Hacking, exploiting, or tampering with the platform.
• Spamming, impersonating others, or distributing malware.
• Attempting unauthorized data access or scraping.
• Using the Services for illegal purposes.

9. User Submissions and Contributions

By submitting content, feedback, or participating in future forums or reviews, you grant us a global, royalty-free license…

10. Contribution License

We do not claim ownership over your contributions, but by submitting them, you grant us broad rights…

11. Guidelines for Reviews

Reviews should reflect genuine user experiences…

12. Mobile Application License

You are granted a revocable, non-transferable license to use our mobile app on your devices…

13. Social Media

You may link third-party accounts to your SymPedia profile…

14. Third-Party Websites and Content

We are not responsible for the content, policies, or practices of third-party websites…

15. Advertisers

We may display ads from third parties. We do not endorse or take responsibility for the products or services advertised.

16. Services Management

We reserve the right to monitor and manage our Services, including removing content, suspending accounts…

17. Privacy Policy

Your use of the Services is also governed by our Privacy Policy…

18. Copyright Infringement

If you believe material on our Services infringes your copyright, you may submit a DMCA notice…

19. Termination

We reserve the right to suspend or terminate your account at any time…

20. Modifications and Interruptions

We may modify or discontinue parts of the Services at any time without notice…

21. Governing Law

These Terms are governed by the laws of the State of Wisconsin…

22. Dispute Resolution

Informal Resolution: You agree to try to resolve disputes informally…

Binding Arbitration: If unresolved, disputes will be resolved through arbitration in Marathon County, Wisconsin.

Restrictions: No class or collective arbitration.

Exceptions: Either party may seek equitable relief in court.

23. Corrections

We reserve the right to correct any errors or inaccuracies in the Services without prior notice.

24. Disclaimer

The Services and all content are provided “as is” without warranties of any kind…

25. Limitations of Liability

To the maximum extent permitted by law, SymPedia is not liable for indirect, incidental, or consequential damages…

26. Indemnification

You agree to defend, indemnify, and hold harmless SymPedia and affiliates from any third-party claims…

27. User Data

We may store certain data related to your use of the Services. You are responsible for backing up important data.

28. Electronic Communications

By using the Services, you consent to receive electronic communications from SymPedia…

29. California Residents

If you are a California resident and your complaint is not resolved, you may contact the California Department of Consumer Affairs.

30. Miscellaneous

These Terms constitute the entire agreement between you and SymPedia. No waiver or failure to enforce any term shall be deemed a waiver of any other provision.

31. Contact Us

If you have questions or need to report a concern regarding the Services, please contact us at:

• Email: [email protected]
• Website: https://sympedia.org
• Address: Merrill, WI

Subscription & Auto-Renew Terms

Effective Date: May 20, 2025

These Subscription Terms supplement and form part of the
Terms of Service. By subscribing to a paid SymPedia plan,
you agree to these terms in addition to the main Terms.

1. Plan Options

SymPedia currently offers two plans: Free and My SymPedia (Paid).
Features available depend on your selected plan. Details are displayed at sign-up
and may change from time to time.

2. Auto-Renewal

Paid subscriptions automatically renew at the end of each billing cycle
(monthly or annually, as chosen at purchase) unless canceled.
By subscribing, you authorize recurring charges to your designated
payment method until you cancel.

3. Billing & Payment

Payments are processed securely through Stripe.
We do not store full credit card numbers on our servers.
You are responsible for keeping your billing information current.

4. Cancellations

You may cancel your subscription at any time through your account settings.
Access to premium features will continue until the end of the current billing cycle.
No refunds are issued for partial periods (see
Refund Policy).

5. Trials & Promotions

From time to time, SymPedia may offer free trials or promotional discounts.
Eligibility, duration, and renewal terms will be disclosed at sign-up.
At the end of a trial or promotion, the subscription converts to the standard
paid plan unless canceled before renewal.

6. Price Changes

We may change subscription pricing in the future. If we do, we will provide
advance notice, and you will have the option to cancel before the new rate
takes effect.

7. Payment Failures

If payment cannot be processed, your subscription may be suspended or terminated.
We may retry the charge or request that you update your payment method.

8. Governing Terms

These Subscription Terms work together with our
Terms of Service and
Privacy Policy.
In the event of conflict, the Terms of Service govern.

9. Contact

Last updated: {{ lastUpdated }}

Refund & Cancellation Policy

Effective Date: May 20, 2025

This Refund & Cancellation Policy supplements and forms part of the
Terms of Service for SymPedia, a service of
VerifyMD Inc. It explains how cancellations work and when (if ever)
refunds may be available.

1. Cancellations

• You may cancel your paid subscription at any time from
  Account → Manage Plan within the app.
• Cancellations take effect at the end of your current billing period.
  You will continue to have access to paid features until that time.
• Deleting the app or failing to use the Service does not cancel your subscription.

2. Auto-Renewal

Subscriptions renew automatically (monthly or annually as selected) until you cancel.
By subscribing, you authorize recurring charges to your saved payment method.
See Subscription & Auto-Renew Terms for details.

3. Refunds

• All payments are non-refundable, including partial periods.
• We do not issue credits or refunds for unused time, downgrades, or
  early termination within an active billing period.
• Where required by applicable law, you may be entitled to a refund or withdrawal
  right; in such cases, statutory rights will apply.

4. Trials & Promotions

• If your plan includes a free trial or promotional pricing, standard billing begins
  when the trial or promotion ends unless you cancel beforehand.
• Trials and promotions are time-limited and may have eligibility restrictions.
  See offer terms presented at sign-up.

5. Plan Changes & Proration

• Upgrades may be prorated at our discretion; credits (if any) are applied to future invoices and are
  not redeemable for cash.
• Downgrades take effect at the next renewal. We do not refund differences for the remaining time in the current period.

6. Payment Failures & Access

• If a renewal charge fails, we may suspend or limit access until payment is successful or the plan is cancelled.
• We may retry the charge and/or prompt you to update your payment method.

7. Chargebacks

Filing a chargeback for valid subscription charges may result in immediate suspension or termination.
We reserve the right to contest chargebacks and to recover any associated costs.

8. How to Cancel

1. Open the app and go to Account → Manage Plan.
2. Select Cancel Plan and follow the prompts.
3. Your plan remains active until the end of the current billing period.

9. Contact

Data Processing Addendum (DPA)

Effective Date: May 20, 2025

This Data Processing Addendum (“DPA”) supplements the Terms of Service
and applies when VerifyMD Inc. (“SymPedia”) processes personal data on behalf of customers
located in the European Economic Area (EEA), United Kingdom (UK), Switzerland, or other regions
where data protection laws (such as GDPR or UK GDPR) apply.

1. Roles of the Parties

Customer acts as the data controller and determines the purposes and means of processing
personal data. SymPedia acts as the data processor and processes personal data only
in accordance with documented instructions from the customer.

2. Scope of Processing

• Account information (email, login credentials).
• Billing information (processed by Stripe; SymPedia stores non-sensitive metadata only).
• Device and diagnostic data (used to maintain and improve services).

SymPedia does not process medical records or identifiable health information on behalf of customers.

3. Sub-Processors

SymPedia may engage trusted sub-processors such as:

• Stripe (payments)
• Google AdMob (advertising for free users)

A current list of sub-processors may be requested by contacting us at
[email protected].

4. Data Transfers

SymPedia is based in the United States. When processing personal data subject to GDPR or UK GDPR,
we rely on appropriate safeguards, such as the EU Standard Contractual Clauses (SCCs)
or other valid transfer mechanisms.

5. Security Measures

SymPedia implements appropriate technical and organizational measures including:

• Encryption in transit and at rest (where supported).
• Password hashing with industry standards.
• Role-based access controls.
• Regular monitoring for vulnerabilities.

6. Data Subject Rights

SymPedia assists customers in responding to data subject requests (access, correction, deletion,
restriction, portability) where legally required and technically feasible.

7. Duration & Deletion

SymPedia processes personal data for as long as necessary to provide the Services.
Upon termination, personal data will be deleted or returned as required by law,
except where retention is required by legal obligations.

8. Audits

Customers may request reasonable information regarding SymPedia’s compliance with this DPA.
External audits may be performed where legally required, subject to confidentiality agreements.

9. Liability

The liability provisions of the Terms of Service apply equally to this DPA.

10. Contact

Cookies & Tracking Policy

Effective Date: May 20, 2025

This Cookies & Tracking Policy explains how SymPedia (“we,” “us,” “our”),
a service of VerifyMD Inc., uses cookies and similar technologies
when you interact with our website, mobile app, and related services.

1. What Are Cookies?

Cookies are small text files stored on your device to help websites and apps
recognize your browser, store preferences, and improve performance.
In mobile apps, similar identifiers may be stored locally or provided
by the operating system.

2. How We Use Cookies & Identifiers

• Essential: To enable login, authentication, and session management.
• Preferences: To remember your app settings (color, icon, language, timezone).
• Advertising: Free accounts may receive ads via Google AdMob, which may use identifiers to
  deliver relevant ads.
• Payments: Stripe may set cookies or tokens to support secure checkout and fraud prevention.

3. Third-Party Cookies & SDKs

Third-party services may place cookies or identifiers when you use SymPedia:

• Stripe – secure payment processing.
• Google AdMob – ad delivery for free accounts.

4. Managing Cookies & Tracking

You can manage or disable cookies and tracking through:

• Device or browser settings (disable cookies, reset advertising IDs).
• Google preferences (Ad Center).
• Opt-out links where available (e.g., Google Analytics opt-out browser add-on).

5. Mobile App Storage

The SymPedia app may use secure local storage and encrypted databases to save preferences,
favorites, and offline content. These are stored only on your device and
are not shared with us or third parties.

6. Updates

We may update this Cookies & Tracking Policy periodically to reflect changes in technology,
legal requirements, or our practices.

7. Contact

DMCA / Copyright Policy

Effective Date: May 20, 2025

SymPedia, a service of VerifyMD Inc., respects intellectual property rights and expects users
to do the same. This page explains how to submit a DMCA takedown notice and, if applicable,
a counter-notification under 17 U.S.C. §512.

Designated DMCA Agent

Copyright Agent
VerifyMD Inc. (SymPedia)
Merrill, WI
Email: [email protected]

Use email for the fastest response. Include “DMCA Notice” or “DMCA Counter-Notice” in the subject.

1) Submitting a DMCA Takedown Notice

If you believe content on SymPedia infringes your copyright, please send a written notice containing the
following (per 17 U.S.C. §512(c)(3)):

1. A physical or electronic signature of the person authorized to act on behalf of the owner.
2. Identification of the copyrighted work claimed to have been infringed (or a representative list).
3. Identification of the material that is claimed to be infringing and information reasonably sufficient to locate it
   (e.g., direct links, screenshots, report IDs).
4. Your contact information: name, mailing address, telephone number, and email address.
5. A statement that you have a good-faith belief that use of the material is not authorized by the copyright owner,
   its agent, or the law.
6. A statement that the information in the notice is accurate, and under penalty of perjury, that you are
   authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

Send the complete notice to our Designated Agent above. Incomplete notices may delay processing.

2) What Happens After We Receive a Valid Notice

• We may remove or disable access to the reported material.
• We may notify the user who posted the material.
• We may terminate repeat infringers where appropriate under our Terms of Service.

3) Submitting a Counter-Notification

If your content was removed due to a DMCA notice and you believe the removal was a mistake or the content was
misidentified, you may submit a counter-notification (17 U.S.C. §512(g)(3)) that includes:

1. Your physical or electronic signature.
2. Identification of the material that has been removed or to which access has been disabled and the location
   at which the material appeared before it was removed or access to it was disabled.
3. A statement under penalty of perjury that you have a good-faith belief the material was removed or disabled
   as a result of mistake or misidentification.
4. Your name, address, and telephone number, and a statement that you consent to the jurisdiction of the Federal
   District Court for the judicial district in which your address is located (or, if outside the U.S., for any
   judicial district in which we may be found), and that you will accept service of process from the person who
   provided the original DMCA notice or an agent of such person.

Send the counter-notification to our Designated Agent above. If we receive a valid counter-notification, we may
restore the material unless the original claimant files a court action within the statutory period.

4) Repeat Infringers & Policy Enforcement

In appropriate circumstances, and at our discretion, we may suspend or terminate accounts of users who are
determined to be repeat infringers. We also reserve the right to remove content alleged to infringe without prior
notice if warranted.

5) Abuse of DMCA Process

Submitting false or bad-faith notices/counter-notices may have legal consequences. Please ensure you have a
good-faith basis and legal rights before filing.

Security Overview

Effective Date: May 20, 2025

This page summarizes SymPedia’s security posture. It supplements our
Privacy Policy and Terms of Service.

1) Data Minimization

• We require only an email and password to create an account.
• We do not store personal medical records on our servers.
• Favorites, recents, and profile preferences are stored locally on your device.

2) Payments (Stripe)

• All card data is handled by Stripe; we never store full card numbers.
• We may store non-sensitive card metadata (brand, last4, expiry) for display and billing status.
• Strong Customer Authentication (3DS) may be required; users agree to complete re-authentication when prompted.

3) Authentication

• Passwords are hashed using industry-standard algorithms.
• Access tokens are time-limited; refresh tokens rotate per our backend policy.
• Suspicious activity may result in session revocation to protect your account.

4) Application Security

• Encrypted transport (HTTPS/TLS) for all network requests.
• Server-side validation and rate limiting to reduce abuse.
• Least-privilege access controls for internal systems.

5) Device Storage

• Local data (e.g., favorites, recents, profiles) is stored in an encrypted app database where supported.
• “Profile settings (name, color, icon, language, timezone, and preferences) are stored only on this device and are not saved to cloud or shared with anyone outside your device.”

6) Backups & Retention

• Operational logs and minimal metadata may be retained for troubleshooting and compliance.
• Billing records are retained as required by applicable law and tax obligations.

7) Responsible Disclosure

If you believe you’ve found a security vulnerability, please report it responsibly to
[email protected]. Do not publicly disclose issues
before we have a chance to investigate and remediate.

8) Changes to Security Practices

We may update this page to reflect improvements or changes in our security controls.
Significant changes will be noted here.

Contact

State & Regional Privacy Rights

Effective Date: May 20, 2025

This page summarizes certain privacy rights available to residents of specific U.S. states and
regions outside the U.S. It supplements our
Privacy Policy and does not replace it.
If this summary conflicts with our Privacy Policy or applicable law, the law controls, and otherwise
the Privacy Policy governs.

How to Submit a Privacy Request

You can exercise your rights (access, deletion, correction, portability, opt-out, and appeal where applicable)
by emailing us at [email protected].
Please include your state/region, the rights you wish to exercise, and the email address associated with your account.
We may request additional information to verify your identity. We will respond within the timeframes required by law.

Designated Agent / Authorized Representative

Where permitted by law (e.g., California), you may authorize someone to submit a request on your behalf. We may
require proof of authorization and verification of your identity to protect your information.

Verification

For your security, we must reasonably verify your identity before fulfilling requests. Verification steps may
vary by request type and account status. If we cannot verify your request, we will explain why.

Non-Discrimination

We will not discriminate against you for exercising your privacy rights. However, some features may require
certain data to function, and we may offer different prices or service levels reasonably related to your data
choices (where allowed by law).

California (CCPA/CPRA)

• Right to Know/Access: Request the categories and specific pieces of personal information we have collected about you.
• Right to Delete: Request deletion of personal information, subject to exceptions.
• Right to Correct: Request correction of inaccurate personal information.
• Right to Data Portability: Request a portable copy of certain information.
• Right to Opt-Out of “Sale”/“Sharing”: You can opt out of activities that may be considered a “sale” or “sharing” of personal information for cross-context behavioral advertising. We do not sell personal data for money, but certain analytics/ads may be deemed “sharing.”
• Limit Use of Sensitive Personal Information: Where we collect sensitive personal information, you may request limits on its use (note: we strive to avoid collecting sensitive data about you).
• Appeal: If we deny a request, you may appeal by replying to our decision email with “Appeal.”

To exercise these rights, email [email protected].
If you use an authorized agent, we may require proof of authorization and identity verification.

Virginia (VCDPA)

• Access, correct, delete, and obtain a copy (portability) of personal data.
• Opt out of targeted advertising, sale of personal data, and certain profiling.
• Appeal process available if we decline your request; reply to our decision with “Appeal.”

Colorado (CPA)

• Access, correct, delete, and obtain portability of personal data.
• Opt out of targeted advertising, sale of personal data, and certain profiling.
• Appeal rights if a request is denied; reply with “Appeal.”

Connecticut (CTDPA)

• Access, correct, delete, and obtain portability of personal data.
• Opt out of targeted advertising, sale of personal data, and certain profiling.
• Appeal rights if a request is denied; reply with “Appeal.”

Utah (UCPA)

• Access and delete personal data, and obtain portability for certain data.
• Opt out of targeted advertising and sale of personal data.

Nevada

Nevada residents may opt out of the sale of “covered information.” We do not sell covered information as defined
by Nevada law, but you may submit requests or questions at [email protected].

European Union / EEA / UK (GDPR Summary)

• Controller: VerifyMD Inc. (SymPedia), Merrill, WI, USA.
• Rights: Access, rectify, erase, restrict, object, and data portability; withdraw consent at any time.
• Legal bases: Contract performance, consent, legitimate interests, and legal obligations (see Privacy Policy).
• International transfers: We operate in the U.S. and may transfer data internationally using appropriate safeguards.
• Lodging a complaint: You may lodge a complaint with your local supervisory authority.

Appeals

If we decline your request, you can appeal by replying to our decision email with the word “Appeal.” We will review
and respond within the legally required timeframe and include contact details for further escalation where applicable.

Contact

Children’s Privacy

Effective Date: May 20, 2025

SymPedia, operated by VerifyMD Inc., values the privacy of all users.
This page outlines our policies regarding children’s privacy and compliance
with applicable laws such as the Children’s Online Privacy Protection Act (COPPA).

1. Age Restrictions

SymPedia is intended for use by individuals 18 years and older.
We do not knowingly collect personal information from children under 18.
If you are under 18, you may not use SymPedia or create an account.

2. No Collection of Children’s Data

• We do not knowingly collect names, email addresses, or other personal information from minors.
• We do not knowingly allow minors to register accounts.
• We do not knowingly target advertising to minors.

3. If Information is Collected in Error

If we discover that we have inadvertently collected information from a child under 18,
we will promptly delete it from our servers and systems. If you believe this has occurred,
please contact us immediately at
[email protected].

4. Parental Rights

Parents or guardians who believe their child has provided personal information to SymPedia
may contact us to request its deletion. We will verify the request and remove the data promptly.

5. Compliance with Laws

SymPedia complies with applicable U.S. and international children’s privacy regulations,
including COPPA. Users outside the United States are responsible for ensuring
compliance with their local laws regarding children’s data.

6. Updates

We may update this Children’s Privacy Policy from time to time to reflect new practices
or legal requirements. Updates will be posted here with a revised effective date.

Contact

Disclaimer

Effective Date: May 20, 2025

1. Informational Purposes Only

The information provided by SymPedia is for educational and informational purposes only.
It is not intended to substitute professional medical advice, diagnosis, or treatment.
Always seek the advice of your physician or another qualified healthcare provider with any
questions regarding a medical condition, medication, or device.

2. No Emergency Use

SymPedia is not intended for emergency use. If you believe you are experiencing a medical emergency,
call 911 (U.S.) or your local emergency number immediately.

3. Accuracy of Data

We strive to provide accurate, up-to-date information, but we cannot guarantee the completeness
or accuracy of any data provided. Information is sourced from public regulatory databases and
may contain errors, omissions, or outdated details.

4. Regulatory Independence

SymPedia is an independent service and is not affiliated with, endorsed by, or an official product of
the U.S. Food and Drug Administration (FDA) or any other regulatory agency.

5. Liability Limitation

SymPedia, VerifyMD Inc., its affiliates, directors, officers, employees, and licensors shall not
be held responsible or liable for any direct, indirect, incidental, consequential, or punitive damages
arising out of or related to your use of the Service.

6. No Professional-Patient Relationship

Your use of SymPedia does not establish a doctor-patient or healthcare provider-patient relationship.

7. External Links

The Service may contain links to external websites or services. We are not responsible for the
accuracy, reliability, or content of any third-party websites.

8. Updates

This Disclaimer may be updated periodically. Continued use of the Service after changes means
you accept the updated version.

Accessibility Statement

Effective Date: May 20, 2025

SymPedia, a service of VerifyMD Inc., is committed to ensuring digital accessibility
for people with disabilities. We strive to meet recognized accessibility standards so
that all users can access our mobile app, website, and services.

1. Our Commitment

We aim to follow the Web Content Accessibility Guidelines (WCAG) 2.1 AA standards
and relevant best practices for mobile apps. Accessibility is an ongoing effort,
and we continuously improve our platform to enhance usability for all.

2. Measures We Take

• Design with high-contrast color options and readable text sizes.
• Support screen readers and assistive technologies.
• Provide meaningful labels and alternative text for images/icons.
• Ensure navigation works with keyboard and touch input.
• Regularly test accessibility features during updates.

3. Limitations

While we strive for full accessibility, some third-party content, integrations, or plugins
(e.g., ads, analytics, or Stripe payment flows) may not fully meet accessibility standards.
We encourage third parties to prioritize accessibility and welcome feedback if you encounter issues.

4. Ongoing Improvements

Accessibility is an evolving area. We review features and updates regularly and provide training
to our development team to help identify and resolve accessibility barriers.

5. Feedback & Contact

We welcome feedback on the accessibility of SymPedia. If you encounter barriers or have suggestions,
please contact us:

6. Enforcement

If you believe we have not addressed your accessibility concerns satisfactorily,
you may file a complaint with relevant authorities (such as the U.S. Department of Justice
or your local regulatory body).

Advertising & Sponsorship Policy

Effective Date: May 20, 2025

This policy explains how advertising and sponsorships appear in SymPedia. It supplements our
Terms of Service and Privacy Policy.

1. Where Ads Appear

• Free plan: Ads may appear in designated placements within the app.
• Paid plan (My SymPedia): Ad-free experience.
• Ad formats may include banner, interstitial, native, or rewarded units (if used).

2. Ad Platform

We use Google AdMob to serve ads. AdMob may collect device identifiers, approximate location,
and engagement data to deliver and measure ads. See our Cookies & Tracking Policy
and Privacy Policy for details.

3. Editorial Independence

• Advertising does not influence our product content, search, or results presentation.
• We do not endorse advertised products or services.
• Ads will be clearly distinguishable from content.

4. Prohibited Categories

We do not knowingly allow ads that promote illegal activity, hate, harassment, adult content,
or deceptive practices. Some categories may still appear if permitted by AdMob policies and
applicable law; we use reasonable efforts to apply brand-safety filters.

5. Interest-Based Ads & Controls

• You may limit personalized ads via your device settings (e.g., “Limit Ad Tracking” / “Opt out of Ads”).
• Manage Google ad preferences at
  myadcenter.google.com.

6. Sponsorships & Disclosures

• If we present sponsored content or placements, we will label them as “Sponsored.”
• Sponsorship does not imply endorsement.

7. Changes

We may update this policy to reflect product or regulatory changes. Updates will be posted here.

Contact

End User License Agreement

Effective Date: May 20, 2025

This End User License Agreement (“EULA”) is a legal agreement between you and
VerifyMD Inc. (“SymPedia,” “we,” “us,” or “our”) governing your use of the
SymPedia mobile and web applications, related software, and documentation (collectively, the “App”).
By installing or using the App, you agree to this EULA, our
Terms of Service and Privacy Policy.
If you do not agree, do not install or use the App.

1. License Grant

Subject to this EULA, we grant you a limited, non-exclusive, non-transferable, non-sublicensable,
revocable license to install and use the App on devices that you own or control for your personal,
non-commercial use, or for internal business purposes where applicable.

2. License Restrictions

• Do not copy, modify, translate, adapt, create derivative works of, or reverse engineer the App
  except to the extent permitted by law.
• Do not rent, lease, sell, sublicense, distribute, or otherwise transfer the App or any license rights.
• Do not remove, alter, or obscure any proprietary notices or branding in the App.
• Do not access or use the App to build a competing product or service, or to scrape, harvest,
  bulk export, or misuse data.
• Do not attempt to bypass security, rate limits, entitlements, or payment requirements.

3. Ownership

The App is licensed, not sold. We and our licensors own all rights, title, and interest in and to the App,
including all intellectual property rights. This EULA does not grant you any ownership rights in the App.

4. Updates & Changes

We may provide updates, upgrades, patches, or changes to the App that may be required for continued use.
Some updates may be installed automatically. This EULA applies to any updates unless a separate license
accompanies the update.

5. Connectivity & Third-Party Services

The App may rely on third-party services (e.g., Stripe for payments, analytics, platform app stores).
Your use of those services is subject to their terms and policies. We are not responsible for third-party
services or networks.

6. Privacy & Data

Our handling of information is described in the Privacy Policy.
In general, we do not store full payment card numbers (handled by Stripe) and many preferences are stored
locally on your device. By using the App, you consent to our processing of information as described there.

7. Medical & Legal Disclaimer

The App provides educational information only and does not constitute medical advice. See our
Disclaimer and Terms of Service.
Always consult a qualified professional for medical decisions.

8. Term & Termination

This EULA is effective until terminated. It terminates automatically if you breach any provision,
or if your account is suspended or closed under the Terms of Service. Upon termination, you must stop
using the App and delete all copies from your devices. Sections intended to survive (e.g., Ownership,
Disclaimers, Limitation of Liability, Indemnification) will survive termination.

9. Open Source Components

The App may include or link to open-source software subject to applicable open-source licenses.
To the extent of any conflict, those licenses govern your use of the corresponding components.
Notices may be provided within the App or our repository/documentation.

10. Export & Sanctions Compliance

You represent that you are not located in, under control of, or a national or resident of any country
or on any list subject to U.S. or other applicable export embargoes or sanctions. You agree to comply
with all applicable export control and sanctions laws.

11. U.S. Government Rights

If the App is licensed by or on behalf of the U.S. Government, it is provided as “Commercial Computer Software”
and “Commercial Computer Software Documentation,” with only those rights as set forth in this EULA and FAR/DFARS
where applicable.

12. Disclaimers

THE APP IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED,
INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE,
AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE APP WILL BE ERROR-FREE, SECURE, OR UNINTERRUPTED.

13. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL VERIFYMD Inc., ITS AFFILIATES, LICENSORS,
OR SUPPLIERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES,
OR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR RELATING TO THIS EULA OR THE APP,
EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL LIABILITY FOR ALL CLAIMS SHALL NOT EXCEED
THE AMOUNT YOU PAID (IF ANY) FOR THE APP IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO LIABILITY.
SOME JURISDICTIONS DO NOT ALLOW LIMITATIONS; YOUR RIGHTS MAY VARY.

14. Indemnification

You agree to defend, indemnify, and hold harmless VerifyMD Inc. and its affiliates, officers, employees,
and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable
attorneys’ fees) arising out of or in any way connected with your violation of this EULA, the Terms of Service,
or applicable law, or your misuse of the App.

15. App Store Terms

If you downloaded the App from an app store (e.g., Apple App Store or Google Play), you acknowledge
that: (a) this EULA is between you and VerifyMD Inc., not the store; (b) the store has no responsibility
for the App or its content; (c) your use of the App must comply with the store’s terms; and (d) the store
is a third-party beneficiary to this EULA with the right to enforce related terms against you.

16. Governing Law; Disputes

This EULA is governed by the same law and dispute provisions in our
Terms of Service, including any arbitration or venue requirements stated there.

17. Changes to this EULA

We may update this EULA from time to time. Continued use after an update constitutes acceptance.
The “Effective Date” above reflects the latest update.

18. Contact